Senior Director, Event Sales (Full-time, Exempt)
This position has overall responsibility and accountability for proactively soliciting and handling sales opportunities and implementing effective sales and marketing strategies to maximize the generation of sales and revenue. Responsibilities include managing the Event Sales Department, implementing the marketing plan, and managing all aspects of the Department’s financial performance.
Responsibilities: Participates in the development and execution of sales and marketing plans and strategies in order to meet organization objectives and operation goals. Plans, manages, and evaluates all financial aspects of the sales and marketing effort to ensure cost effectiveness. Responsible for assisting the Vice President, Hospitality Operations with the marketing of Events services. Identifies, qualifies and solicits new in-house catering business to achieve revenue goals. Monitors sales activity to ensure sales goals are met. Follows-up on sales leads, telephone inquiries and walk-ins. Assigns to sales team as appropriate. Meets with prospective clients and sells TCH events and works as a liaison between the clients and the execution team. Makes 4-6 face-to-face new business calls each month. Confirms event bookings with clients and reviews details with Hospitality Operations personnel to ensure clients’ expectations will be met. Periodically attends events to ensure functions run smooth, client needs are being met, and problems are resolved to the satisfaction of the clients and/or in coordination with client. Assigns responsibility for same to on-site TCH representative at event (e.g., Banquet Manager, Banquet Captain). Develops relationships within community to strengthen and expand customer base for sales opportunities. Maintains relationships with key clients, representatives of the business community and potential clients in order to acquire additional business. Researches competition to ensure that TCH clients in total, including caterers’ costs, are paying a competitive price; recommends pricing structures for room rental and alcohol; negotiates parking fees with valet parking companies. Understands overall market – competitor’s strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them. When necessary, follows up on past due accounts. Works collaboratively with other TCH departments relative to the allocation of space consistent with TCH policies and procedures.
Qualifications: Minimum 5 years event sales experience. College degree preferred but not required. Previous supervisory experience required. Some banquet experience preferred. Self-motivated and able to direct the performance of and motivate staff. Working knowledge of the procedures and detail requirements involved in the catering function. Able to ascertain clients’ needs and comply with them to ensure clients’ satisfaction. Strong selling and client service skills. Excellent verbal and written communication skills with the ability to express oneself in an articulate and effective manner.
Excellent listening skills. Strong math aptitude and understanding of budgetary and fiscal responsibility. Able to work under sometimes stressful conditions balancing multiple commitments simultaneously and meeting required deadlines while maintaining a pleasant receptive demeanor. Able to define problems and think creatively when recommending appropriate and sometimes creative solutions. Able to deal with problematic people and situations such as dissatisfied and irate clients. Computer knowledge preferred (Word, Excel) with ability to learn internal software packages.
Dance Instructors (Seasonal, Casual Part-time)
TCH Dance Academy is seeking enthusiastic and experienced Dance Instructors for the 2016-2017 season. We are looking for energetic and vibrant dance teachers to instruct children ages 12 & under in Jazz, Tap, Hip Hop, Ballet, Contemporary, Musical Theatre, Mommy & Me, and Creative Movement. Opportunity to teach adult ballet and tap also available. Some orientation and training will be required in mid-to-late August. Fall classes begin in mid-September.
Responsibilities: Plan and teach lessons; choreograph routines for performances. Communicate in a timely manner via email or phone. Provide a positive atmosphere. Maintain good classroom control. Take attendance. Hand out written materials and keep class informed of current information and schedules.
Qualifications: A dance background is preferred; with training in various levels and styles of dance from beginning to advanced. Must be at least 18 years old. BFA in Dance preferred. Must be able to attend orientation and training.
Houseman Supervisor (Full-time, Non-Exempt)
Responsibilities: This position is hands-on and supervises the activities of the Operations staff responsible for room set-ups; cleaning of rooms; operating lights, A/V equipment, and sound systems; and ensuring the security and safety of the building. Job requires standing, sitting, stooping, bending, crawling, pulling, pushing, climbing, and lifting over 25 pounds. Operating various types of A/V equipment. Normally works 40 hours a week on a flexible work schedule which aligns with scheduled events. Occasional overtime required during special events or when short staffed.
Qualifications: Candidate will preferably have a high school degree, three years of related supervisory experience, strong customer service skills, ability to verbally express oneself in a clear manner, able to define problems and recommend solutions, be a self-motivated team player.
TCH is currently seeking a Full Time Teacher who is responsible for co-teaching alongside the Head Teacher and with other teachers. Together teachers are responsible for planning and implementing a developmentally appropriate curriculum using the High/Scope curriculum in accordance with the philosophy of the Early Childhood Center, NAEYC, and licensing regulations.
Responsibilities: Teacher will be responsible for assisting in planning and preparing the learning environment, setting up interest centers, and preparing needed materials and supplies, supervising the classroom throughout the day along with the Head Teacher and other teachers, completing daily reports and preparing assessments for children in their primary group and entering assessments into the computer using the COR program as well as other duties as assigned.
Qualifications: A qualified applicant will have a four year college degree preferred in Early Childhood Education or Elementary Education with a ZA endorsement preferred. They must also have professional training in the field of Early Childhood Education and/or Child Development, experience working with young children and finally, possess a warm and friendly personality, be sensitive to the feelings and needs of others and able to relate well to children.
TCH is currently seeking substitute teachers to work in our Early Childhood Center. The Community House Early Childhood Center serves children from 6 weeks-5 years of age. The Center is open Monday-Friday from 7a.m-6 p.m.
Responsibilities: Provide assistance and support to all classrooms. Assume temporary responsibilities of a teacher in their absence. Have the willingness to care for infants, toddlers and preschoolers when needed. Ensure the health and safety of children at all times.
Qualifications: The candidate will have a minimum of 1 year experience working in a child care center or early childhood setting. Candidates must have strong knowledge of early childhood development. We are seeking a candidate who is flexible, loving and nurturing.
Banquet Servers/Prep Cooks/Dishwashers (Casual Part-time)
TCH is currently seeking candidates for multiple casual part-time positions to work less than 20 hours per week.
Responsibilities: Banquet Servers are responsible for setting tables, serving food, busing tables, preparing serving materials and other miscellaneous tasks. Prep Cooks are responsible for assisting the Kitchen Manager with the preparation of food services for scheduled events. Dishwashers ensure the cleanliness and sanitation of all cooking utensils, equipment, glassware, silverware, service ware, pots and pans. They also ensure the cleanliness of the kitchen, store dishes and utensils, and remove trash from the kitchen.
Qualifications: Previous experience is preferred for all positions. Candidates must be available evenings, weekends, and occasionally holidays.
HOW TO APPLY
- E-mail your resume, cover letter and salary requirements to firstname.lastname@example.org
- Visit The Community House and complete an application in person
- Fax your resume, cover letter and salary requirements to the Human Resources Department at 248.644.2476
- Mail your resume, cover letter and salary requirements to The Community House
380 S. Bates Street, Birmingham, MI 48009
The Community House is an Equal Opportunity Employer